Privacy Notice

This Privacy Notice explains how Cashela collects, uses, shares and protects your personal data when you use our platform and services.

We collect information you provide (such as identity, contact and payment details), information generated by your use of the services (such as transactions and device data), and information from third parties for verification and compliance.

Providing accurate identity information is required to meet our regulatory obligations.

We use your data to provide and improve our services, process transactions, verify your identity, prevent fraud, comply with legal obligations and communicate with you.

We share data with our regulated entities, service providers, payment partners and authorities where required by law. We do not sell your personal data.

We retain personal data for as long as necessary to provide our services and to meet legal, regulatory and record-keeping obligations.

Depending on your jurisdiction, you may have rights to access, correct, delete or restrict the processing of your data, and to data portability. Contact us to exercise these rights.

We apply technical and organizational measures — including encryption in transit and at rest — to protect your data against unauthorized access, loss or misuse.

As a global platform, your data may be processed in countries other than your own, always with appropriate safeguards in place.

For any privacy question or request, contact our team through the contact page. We will respond in accordance with applicable law.